Which countries / places do we ship
Following are the countries:
|All across India||Srilanka||United States|
|Abu Dhabi||Australia||New Zealand|
If your country isn’t in the above list and you want to buy an artwork from You.Art and to be shipped, pls mail us on email@example.com.
Shipping times & costs
To provide the best possible experience for you, we require 14 business days to deliver from your order confirmation & payment. Shipping in India is complimentary. All artworks are insured for the transit.
The cost of shipping an artwork and delivery time will depend on the distance it is being shipped, the specifics of the artwork itself and the level of shipping service offered. Shipping will be charged at actuals. For further queries you can email ust at firstname.lastname@example.org.
Tracking your order
You will receive a tracking number as soon as it’s available. The tracking number will also be available on the Orders page of your Account. By default, the recipient's signature is always requested on shipments for You.Art orders.
Taxes and duties
For orders shipping within India, taxes are included in the check out amount. Shipping is complimentary.
For orders shipping internationally, taxes and duties are charged as per actuals and a separate invoice will be forwarded.
RETURNS & REFUNDS
You.Art assures that all the artworks are checked thoroughly and closely match with the images on our website. We ensure our clients are 100% sure of their choices before making a purchase, by giving them detailed information and a perspective of the artwork along with an experience in our Virtual Gallery. Which is why we do not accept returns.
The artwork is packaged and shipped professionally with abundant safety. However, in the highly unlikely event that an item is delivered to you in damaged condition, it should be reported to us within 48 hours of reaching you.
You.Art accepts returns only if the artwork is received in damaged condition. The damaged artwork should be reported by email to email@example.com, with relevant photographs and details of the artwork, within 48 hours of receipt of the artwork.